Support and notifications
Workspace tickets, the bell, and abuse reports without an account.
Support widget
“Support” button by the projects sidebar: ticket list and new-ticket form.
- Open the widget → “New ticket”.
- Fill in subject and description; up to 3 image attachments.
- Wait for “Has reply”; close or reopen if needed.
- Statuses: “Awaiting reply”, “Has reply”, “Closed”.
- “Reopen” is available for 7 days after closing.
- Open-ticket limit is shown in the empty state (up to 5).
Support widget.
WARNING: “Delete” on a ticket is permanent. Save any needed conversation screenshots first.
Bell
On the right in the header — notifications: support replies, releases, promos, system.
- Open the bell → click a notification (often “Open ticket →”).
- “Settings”: toggle types (support, releases, promos). The list refreshes periodically.
Bell and notification settings.
Report without an account
Public /report form — abuse reports and feedback without signing in. Details in “Site and public pages”.
- From the home page: “Report content” block → “Submit report”, or footer → /report.
- Fill in type, email, subject and description; for a link report include the URL; accept notices and pass the captcha.